Shipping policy
| 1. Free shipping in U.S. |
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Free shipping in the U.S. on all orders—no minimum purchase required. |
| 2. Processing & Shipping Times |
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Orders process in 1–3 business days (may extend slightly during peak demand). You’ll get a tracking number once shipped to follow your order’s progress. |
| 3. Delivery Estimates |
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Delivery takes 3–7 business days for U.S. destinations and 7- 15 business days for locations outside of the U.S. (varies by location). We ship all orders with FedEx/UPS/USPS for reliable US delivery. If unexpected delays pop up (weather, customs, or courier hiccups), we won’t leave you hanging: we’ll send real-time tracking updates and step in to fix issues right away. |
| 4. Split Shipments |
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Some items may ship separately; you’ll receive a unique tracking number for each shipment. |
| 5. Shipping Protection (Optional) |
| We highly recommend adding shipping protection at checkout—it covers loss, theft, or damage during transit. |
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Without this protection, we can’t offer refunds/replacements for shipping-related issues (couriers handle these claims directly). |
| 6. Tracking & Delivery Tips |
| Once shipped, monitor your tracking info—reach out promptly if you have delivery concerns. |
| If a package is marked delivered but you didn’t receive it, notify us within 7 days of the delivery date so we can investigate and file a courier claim if needed. |